Refund and Return – Intake Breathing Technology

Return & Refund

Intake Breathing

30-DAY SATISFACTION GUARANTEE

If you are unsatisfied with your Intake or purchase from Intake Breathing Technology, LLC (Intake Breathing). for any reason, you have thirty (30) days from the date of purchase to request a refund.

To qualify for a replacement or refund, all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, contact our support team.
  2. Intake Breathing must verify the order number of your Intake or purchase for the date of purchase. The order number can be found in the following locations:
  • On the order confirmation email sent upon completion of checkout.
  • On the shipping confirmation email sent upon shipping fulfillment.
  • On the packing slip included with the order upon shipment.
  • If none of the above are available, please get in touch with customer support.
  • Once an Intake or purchase has been submitted to Intake Breathing. for an RMA request, that product will no longer qualify for any other guarantee or warranty.
  • Returned Product must be in good physical condition (not physically broken or damaged) and in original packaging. [The use of tabs is exempt from this policy. You can try the product]
  • All accessories originally included with your Product must be included with your return. [The use of tabs is exempt from this policy. You can try the product]
  • The Product must be shipped with an Intake Breathing 30-Day Satisfaction Guarantee RMA shipping label.
  • If you receive a refund, the cost of return shipping may be deducted from your refund

 

Refill Plan Return Policy

You may pause, skip, and cancel Refill Plan shipments via your account portal at any time (to register your account, click here). Changes to a monthly Refill Plan must be made at least 72 hours before the billing date to avoid being charged. Refill Plans canceled less than 72 hours before billing and order processing will still be shipped out but can be returned within thirty days. Returned Refill Packs (both individual and those shipped under a Refill Plan) must be returned unopened and untouched to qualify for a refund. 

 
International Return Policy

Please note that for international orders, there is a 30-day window from the time of delivery to request a return. The products must be in their original packaging to be eligible for a return. Please keep in mind that any shipping costs, including the initial shipping fee and any customs duties or taxes, will be the responsibility of the customer. We do not refund any customs duties or taxes that the customer has paid. In case of defective or incorrect items, we offer pre-paid return labels. However, for non-defective items, a 10% restocking fee may be charged. 

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